Freeze / Cancellation Form

    Interested in freezing or canceling your membership? Fill out this form and we will be in touch with you shortly to assist with processing your request.

    I would like to:
    Freeze My MembershipCancel My Membership

    Freeze Duration:
    1 month2 months3 monthsnot applicable - cancelling

    Terms & Conditions
    Please note that membership freeze and cancellation requests are subject to approval and may incur additional fees as outlined in the membership agreement you signed upon joining.

    Click here for more information about our Freeze and Cancellation policy. If you have a doctor’s note, documentation to support extended travel, or are moving more than 25 miles outside of NYC, please email

    I have read and agree to the Free Trial Terms & Conditions

    We have recently experienced some technical difficulties with our freeze / cancellation form. If you do not hear from us within 48 hours, please email Thanks!